📦 Orders & Shipping
Why are your prices so low compared to retail?
We sell overstock and clearance inventory from trusted distributors. That means you get authentic designer sunglasses at 40–60% off retail prices—no gimmicks, just great deals.
Are these authentic designer sunglasses?
Yes. All of our sunglasses are 100% authentic, brand new, and come with original manufacturer packaging, and cases (when applicable).
Can I change or cancel my order after placing it?
If your order hasn't shipped yet, we may be able to make changes. Please contact us at contact@colossaloverstocks.com as soon as possible and we’ll do our best to help.
How do I return an item?
We offer free returns on eligible items. If you’re not satisfied, simply follow the steps outlined in our Return Policy or reach out to our support team for help.
How can I contact customer service?
You can reach us by emailing contact@colossaloverstocks.com or using the contact form on our website. We're here to help!
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, AmEx, and Apple Pay. Your information is encrypted and 100% secure.
Do you offer fast or expedited shipping?
Yes. We process orders within 1–2 business days and offer expedited shipping options at checkout.
When will my order ship?
Orders are typically packed and shipped within 24–48 hours. You’ll receive a tracking number once your item is on the way.
What if my item arrives damaged or incorrect?
Please reach out to us immediately with photos of the item and packaging. We’ll make it right—either with a replacement or a refund.
🕶 Product Info
Is my payment information secure?
Yes. We use encrypted payment gateways through Shopify, so your data is never stored or shared.
Can I use a promo code or discount code?
Absolutely! If you have a valid discount code, just enter it during checkout. Sign up for emails to receive future promos and deals.
Do your sunglasses come with cases and accessories?
Yes. All sunglasses include the original branded case and accessories unless otherwise stated in the product description.
Are the product photos accurate?
Yes. We use real photos that accurately represent each item. Keep in mind slight color variations may occur due to lighting or screen settings.